AI Automation & Agents
Document AI, agents and knowledge assistants that take repetitive work off your team.
Senior software & AI engineering · Glasgow, UK
SoftBytes is a senior engineering team building AI automation, Salesforce platforms, ecommerce, web applications and mobile apps. We scope carefully, ship in two-week milestones and hand over the code.
Self-improving invoice extraction
You work directly with the people building your solution, from the first call to launch.
Document AI, agents and knowledge assistants that take repetitive work off your team.
Architecture and engineering across Order Management, Service Cloud, integrations, Data 360 and Agentforce.
Order management, inventory and store integrations that keep orders, stock and customers in sync.
Customer-facing web products, internal tools, data pipelines and the integrations that connect them.
Cross-platform and native apps, with the AI features and backend services behind them.
Work our founders have delivered in previous roles, as independent engineers and for our own products, across AI, Salesforce and product engineering.

Product innovation, R&D
Primary AI development partner for Narratize's earliest generative features: document ingestion, technical briefs, research reports and scientific analysis.

Construction, Estimating
An extraction platform that trains a dedicated model for each vendor, turning inconsistent construction estimate PDFs into structured, ERP-ready data.

Network operations, IT infrastructure
AI agents that investigate network incidents like a senior NOC engineer: parallel checks on real devices, correlated evidence with a confidence score, and a scoped fix for an engineer to approve.

Enterprise customer service
A governed AI service architecture in which Agentforce works inside Service Cloud. It is grounded in Data 360 context and Knowledge, scoped by topics and instructions, and always able to hand off to a human agent.

Crypto, DeFi, Web3 infrastructure
An open-source MCP server and agent layer that lets AI assistants carry out real crypto operations: wallet management, swaps, DCA and limit orders, and staking.

SaaS, Customer support
The retrieval engine behind a Finnish AI-chatbot product: businesses add their website or PDFs and get a grounded chatbot they can embed on their site.
Working software every two weeks, reviewed with you on a staging environment you can click through. No surprises at the end.
How we workWe map the workflow, data and integrations, then agree a scope and milestone plan you can budget against.
Features land in two-week milestones. You review working software on staging, not slide decks.
Automated tests, edge-case suites, AI evaluations and security checks run before anything ships.
A planned production cutover, monitoring from day one, and a full handover of code and documentation.
You work directly with the senior engineers building your system. No account managers and no hand-offs to junior teams!
Co-founder · AI systems & software development
Eight years of building real-world software, from Python backends and data pipelines to reliable LLM systems, agents, and MCP servers. Leads scoping and architecture on AI and web projects.
Co-founder · Salesforce, data and integration
Architecture and delivery across Service Cloud, Order Management, MuleSoft integrations, Data 360, Agentforce, and AI-powered Salesforce solutions.
A shared Slack or Teams channel with the engineers building your system, weekly walkthroughs on staging, and straight answers.
From Slack, LinkedIn and Upwork, shared with permission.
Straight answers on ownership, pricing, timelines and data security. Anything else, just ask.
Ask us directlyYou do. Custom code, architecture documents, database schemas and deployment pipelines transfer to your business as each milestone is paid, and you have access to the private repository from the first day. There are no licence fees to keep using what we build.
Fixed price, milestone by milestone. After discovery you get a fixed-scope proposal with agreed deliverables and dates. For ongoing work after launch, we offer a monthly retainer based on your roadmap.
Most focused systems, such as an AI pipeline, a web application or a mobile tool, take 4 to 8 weeks from kick-off to launch. Larger integrations and multi-system programmes usually run for 10 to 12 weeks, in stages. Either way, you see working software every two weeks.
Directly with the engineers building your system, never through an account manager. You get a shared Slack or Teams channel, a weekly walkthrough of working software, and a staging environment where you can try progress yourself.
Every project includes a 30-day warranty: we fix defects in the delivered scope at no cost. After that, you can move to a retainer for monitoring, dependency updates and new features, or run the system yourselves with the documentation we hand over.
SoftBytes is a UK company, and we work to UK GDPR and the Data Protection Act 2018. We use only the data a project needs, keep credentials in a secrets manager, encrypt traffic with TLS, and never use your data to train public AI models.
Three short steps. A senior engineer reviews every brief and replies within one business day.
Prefer to talk? Book a 20-minute call ↗ or email contact@softbytes.co.uk